• Hey (NAME), this is (YOURNAME). How are you? (Catch up)
• Well, The reason I’m calling is because I just started a great, new job showing CUTCO.
• As part of my training, I’m required to put on some initial training appointments.

• You don’t have to get anything, because I get paid just to show it.

• I want to do 10 appointments by (3DaysOut), so I wanted to know if I could stop by (DAY) at (TIME) or would (TIME) be better for you?
• Great! Thanks a lot. This REALLY helps me out!
• Do you have a pen? Could you put in your planner that our presentation will be (DATE) at (TIME)?
• Can I grab your address real quick?
• Will (SPOUSE’S NAME //or// YOUR HUSBAND) be available too?

(If no – find a time that would work for both)

• By the way, are you sure this time definitely works? 
• Great, I’m really looking forward to catching up. I know this doesn’t mean a lot to you, but it means a ton to me.
• Thanks so much! I will see you  _____ at ____. Take care.

This approach is only to be used with people you know from your initial list. Different approach for calling recommendations.

(Calling from a directory / People you don’t know well)

Hi (THEIRNAME), it’s __________.  I don’t know if my name rings a bell, but…

• My mom works with you at __________.
• I go/went to school with your son or daughter at ________.
• I live down the street from you on _______.

I was hoping you could help me with something I’m working on for school. Basically, I have been doing an internship where I get credit towards a scholarship JUST for doing short fun presentations. You are probably going to laugh because chances are you have heard of it before, have you ever heard of Cutco?

Well it’s just kitchen stuff but I get credit JUST for doing the presentation, so JUST sitting down with me REALLY helps me out. I know most people aren’t excited about having people over right now. So that’s actually the best part… I can do the entire thing online with you so there’s no risk to you or me and it only takes about 45 minutes. At the very least it could be a fun break in the day for you and your family cause the demo is actually a lot of fun, the videos are great, and I promise I’ll do my best to make you smile.

I just need to do _____ more appts by ______ to stay on track for my goal so it would mean the world to me if you could squeeze me in for half an hour on ______ at _______, or would ________ at _______ be better for you?

Awesome, can I please grab your email address real quick? 

****ALWAYS SURE UP AND HAVE THEM WRITE IT DOWN******

Can you please do me one last favor? Can you just put in your calendar that our call with be  ______ at ____? 

Awesome, and I know it might not mean a lot to you, but this really means a ton to me can’t wait to talk to you on ______ at ______.

Hey, is (REC NAME) there? Hi (REC NAME), this is (YOUR NAME). I don’t know if my name sounds familiar, but I was catching up with (REFERRER) and he/she told me you were pretty awesome.  Did (REFERRER) get a chance to tell you I was going to call? 

Well the reason _____ told me I HAD to give you a call is because she KNEW you would be nice enough to help me out with something I am working on for school. Basically, I have been doing an internship where I get credit towards a scholarship JUST for doing short fun presentations. You are probably going to laugh because chances are you have heard of it before, have you ever heard of Cutco?

Well it’s just kitchen stuff but I get credit JUST for doing the presentation, so JUST sitting down with me REALLY helps me out. I know most people aren’t excited about having people over right now. So that’s actually the best part… I can do the entire thing online with you so there’s no risk to you or me and it only takes about 45 minutes. The whole jist of it is that we hop on a Zoom call to walk through the presentation, I try to make you laugh and then we are best friends forever. 

I just need to do (#DEMOS) more appointments by (3DAYSOUT) to stay on track for my goal so it would mean the world to me if you could squeeze me in for half an hour on ______ at _______, or would ________ at _______ be better for you?

Awesome, can I please grab your email address real quick? 

****ALWAYS SURE UP AND HAVE THEM WRITE IT DOWN******

Can you please do me one last favor? Can you just put in your calendar that I will be calling you  ______ at ____? 

Awesome, and I know it might not mean a lot to you, but this really means a ton to me can’t wait to talk to you on ______ at ______.

Click here for Google Doc.

HEY IS (REC NAME) THERE? HI (REC NAME) , THIS IS (YOUR NAME) I DON’T KNOW IF MY NAME SOUNDS FAMILIAR BUT I WAS OVER VISITING WITH (REFERRER) AND HE/SHE TOLD ME YOU WERE PRETTY AWESOME. DID (REFERRER) GET A CHANCE TO TELL YOU I WAS GOING TO CALL? 

WELL, THE REASON (FRIENDSNAME) TOLD ME I HAD TO GIVE YOU A CALL IS BECAUSE SHE KNEW YOU WOULD BE NICE ENOUGH TO HELP ME OUT WITH SOMETHING I AM WORKING ON FOR SCHOOL. BASICALLY, I HAVE BEEN DOING AN INTERNSHIP WHERE I GET CREDIT TOWARDS A SCHOLARSHIP JUST FOR DOING SHORT FUN PRESENTATIONS. YOU ARE PROBABLY GOING TO LAUGH BECAUSE CHANCES ARE YOU HAVE HEARD OF IT BEFORE, HAVE YOU EVER HEARD OF CUTCO? 

WELL IT IS JUST KITCHEN STUFF BUT I GET CREDIT JUST FOR DOING THE PRESENTATION SO JUST SITTING DOWN WITH ME REALLY HELPS ME OUT. THE WHOLE JIST OF IT IS I COME OVER, WE CHOP UP SOME FOOD, I TRY TO MAKE YOU LAUGH AND THEN WE ARE BEST FRIENDS FOREVER. YOU CAN NEVER HAVE TO MANY BEST FRIENDS, THAT’S JUST A FACT.

I KNOW YOU ARE PROBABLY SUPER BUSY AND THE LEAST IMPORTANT THING ON YOUR PLATE IS THE COLLEGE KIDS SPIEL ABOUT KNIVES BUT I HAVE BEEN WORKING SUPER HARD AND GOING TO BE IN YOUR AREA THE NEXT COUPLE OF DAYS. MY GOAL IS TO DO 5 DEMOS BY (2 DAYS AWAY) AND IT WOULD MEAN THE WORLD TO ME IF YOU COULD SQUEEZE ME IN FOR HALF AN HOUR ON _____ AT ____ OR WOULD ______ AT _____ BE BETTER FOR YOU?

AWESOME, CAN I PLEASE GRAB YOUR ADDRESS REAL QUICK?

*ALWAYS SURE UP AND HAVE THEM WRITE IT DOWN.

CAN YOU PLEASE DO ME ONE LAST FAVOR? CAN YOU JUST PUT IN YOUR CALENDAR THAT I WILL BE THERE____________ AT ____ AND PUT A SMILEY FACE NEXT TO IT SO YOU KNOW WHAT I LOOK LIKE WHEN I GET THERE?

THANKS SO MUCH! I WILL SEE YOU _____ AT ____. TAKE CARE.

Your success with Vector will be determined by: 

• Quantity of QUALIFIED Appointments: It’s a numbers game! Do not see anyone if they are not 30+ and a home owner.
• See your BEST CUSTOMERS FIRST! TOP 5 CUSTOMERS!!!

Tips For Scheduling Appointments 

• Don’t over-emphasize CUTCO on the phone! The purpose of your call is to schedule an appointment. CUTCO is incredible but they won’t understand how great it is until they see it!
• Speak directly to who you want to schedule: Don’t relay messages through friends!
• Don’t text to set up appointments: Not very professional / leads to miscommunication. Create the right habits and call!
• Speak with the wife on the phone: Target customer and easier to schedule!
• Stress the fact that it’s not a question of buying or selling:
  Many people will tell you: “You can come over, but I’m not going to buy anything.”
  Respond by saying: “That’s okay. I get paid anyway and I need as many appointments as possible.”
• Always give a choice of two times:
  Correct: “What time is better for you,____ or _____?” or “What day is better, _____ or  _____?”
  Incorrect: “Can you see my presentation?” or “Do you want to see my presentation?”
• Set up a specific time: Tentative appointments generally fall through
• Schedule appointments 90 minutes apart: Better to have extra time then to not have enough time. At first, it takes longer because you’re new and you know them well!
• Not everyone will answer their phone: Use the 4:1 rule— for every 4 phone calls, 1 person will pick up If you want to schedule 5 appointments, make 20 calls! 10 appointments = 40+ calls….
• Don’t leave a message: Just try again later if they don’t answer
  Try calling twice: If you try again right away they’ll know it’s urgent.
• CUTCO Owners are the best prospects: Always schedule appointments with CUTCO owners
• Call in waves! Customers are home at different times of the day and night. Split up your phone time throughout the day to reach more customers. (3 waves generally leads to a full schedule).
• Eliminate distraction— make sure you are in a quiet place when you phone.
• Phoning = Working. Once your appointments are set, you’re done “working”— now it’s time to have fun and do some demos!
• Don’t call or text ahead! Once you set up the appointment, call at the scheduled time. Calling/texting ahead as a reminder will result in many customers asking to reschedule for another time.
• Urgency: Let your customers know that you are committed to your goal and you have a deadline!
• Importance: Let your customer know how important your demo is to you. They will see you right away and they won’t reschedule on you last minute.

Click on the link and make a copy of the document so you can edit them for yourself with your info. (File > Make A Copy)

CLICK HERE FOR LINK TO DOC!

____________________________

Initial names (Not as Close) – Before Phone Jam:

Hi THEIRNAME! This is YOURNAME, PARENT/FRIEND’s SON/DAUGHTER/FRIEND! I wanted to reach out to see if you could help me with something I’m working on. I am going to give you a call soon, unless this isn’t a good time?

Initial List Better Relationship – Before Phone Jam

Hey THEIRNAME– Super random, but I just got a great new job and for the

training, I have to practice my appointments with cool parents (you). I was hoping

you’d be nice enough to help me out! I am going to give you a call soon, unless this isn’t a good time?

Texting Recs – Before Phone Jam

Hi [Customer Name]! This is YOURNAME. I was talking to _______ the other day, and they said you’d be nice enough to help me out with something I am working on for school. I am going to give you a call soon, unless this isn’t a good time?

FB Messenger / Texting initial names list to book demo:

Hi CustomerName, this is YourName. How are you? Well, the reason I’m

texting you is I am working with a company to gain some experience

and I would love to get your feedback on what I’m doing. You don’t have to buy

anything, because I get paid just to show it. I want to do DemoGoal appointments by

3DaysOut to hit my goal. Could we schedule a zoom call on DAY at TIME or would TIME be better for you?

FB Messenger / Texting a referral to book demo:

Hi CustomerName, this is YourName. I was talking to RecName the other day, and

they said you’d be nice enough to help me out. I’m a student about to go into

university, and I’m working to improve my communication skills, and

I’m going after a scholarship! To do this, I’m showing Cutco. My presentation is

over Zoom, and you definitely wouldn’t have to get anything because I do get paid just to show it.  Could we schedule a zoom call on DAY at TIME or would TIME be better for you? Let me know your availability. Thanks!

Once Figure Out Time:

Ok cool, can I grab your phone number and email so I can send you the Zoom for the day of our meeting?

Once Booked: 

Thanks so much for helping me with this! I’m really looking forward to catching up. I know this doesn’t mean a lot to you, but it means a ton to me! I’ll email you the day of our presentation and then I’ll be on Zoom, ready to go at exactly TIME so please don’t forget about me! Talk to you then!